After-sales service
Introducing an advanced work order management system, when a customer reports a problem, the system automatically generates a work order and intelligently classifies and prioritizes it based on the problem type and urgency. For urgent fault-related work orders, such as those involving pipeline leaks that may affect production safety, the system immediately sends SMS and dual in-system reminders to relevant technicians, who must respond within 15 minutes and contact the customer. Throughout the processing of the work order, the entire process is traceable, and both the customer and the company can view the processing progress in real time, ensuring that problems are resolved efficiently and in an orderly manner.
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Address: Cuijiang Industrial Park, Dingxiang County, Shanxi, China
Tel:+8613903166657 (Mr. Zhang)
Email:xxwb666666@163.com